Incidents | Rublon Incidents reported on status page for Rublon https://status.rublon.com/ https://d1lppblt9t2x15.cloudfront.net/logos/18608434e9297d40c50d326d786adddb.png Incidents | Rublon https://status.rublon.com/ en Email Delivery is down https://status.rublon.com/incident/555041 Sat, 03 May 2025 19:22:56 -0000 https://status.rublon.com/incident/555041#57d93f328dbd41b8fc57a5cd1717495b6b72af5495b0fc69534c9c3fa173c10b Email Delivery recovered. Email Delivery is down https://status.rublon.com/incident/555041 Thu, 01 May 2025 16:54:55 -0000 https://status.rublon.com/incident/555041#48eb395dc53afacb72080a05faf85e8edf7dd9b7c2c0e54f252586d91ab6e66c Email Delivery is degraded. Rublon Admin Console Dashboard Issue https://status.rublon.com/incident/537212 Mon, 31 Mar 2025 08:39:00 -0000 https://status.rublon.com/incident/537212#4429454fe0b8a39b39410f7f1beb1851b3977b0c6289ac4ce68e297379f38a0f We have identified that the earlier issues with the Dashboard tab in the Rublon Admin Console, were due to the change from winter to summer time. We are pleased to inform you that these issues have been resolved, and the Admin Console is now fully operational. Rublon Admin Console Dashboard Issue https://status.rublon.com/incident/537212 Mon, 31 Mar 2025 06:40:00 -0000 https://status.rublon.com/incident/537212#22479fd3ede911f88142287f0e8438b7fb891fe416672da4bbd095052a4e091c We’re investigating an issue with the Rublon Admin Console that is impacting the Dashboard tab. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/535959 Thu, 27 Mar 2025 23:26:00 +0000 https://status.rublon.com/incident/535959#503cc84b53337cdb2d286cded8df089a7f1a876e082125b2ff06e3d9573c9d15 Maintenance completed Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/535959 Thu, 27 Mar 2025 23:25:00 -0000 https://status.rublon.com/incident/535959#f61fe18ca368793d87a05b714a1ceea15ede03cb2948dde9f52a220382500e36 We will perform scheduled maintenance on the Rublon MFA platform on March 28, 2025, at 11:25 PM UTC (07:25 PM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:31:00 +0000 https://status.rublon.com/incident/528179#8de31ec27b32875e434c56d70f1d25f96fb9b8f1e40ca382e7447274a5cb9ca0 Maintenance completed Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:31:00 +0000 https://status.rublon.com/incident/528179#8de31ec27b32875e434c56d70f1d25f96fb9b8f1e40ca382e7447274a5cb9ca0 Maintenance completed Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:31:00 +0000 https://status.rublon.com/incident/528179#8de31ec27b32875e434c56d70f1d25f96fb9b8f1e40ca382e7447274a5cb9ca0 Maintenance completed Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:31:00 +0000 https://status.rublon.com/incident/528179#8de31ec27b32875e434c56d70f1d25f96fb9b8f1e40ca382e7447274a5cb9ca0 Maintenance completed Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:31:00 +0000 https://status.rublon.com/incident/528179#8de31ec27b32875e434c56d70f1d25f96fb9b8f1e40ca382e7447274a5cb9ca0 Maintenance completed Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:30:00 -0000 https://status.rublon.com/incident/528179#5e6a260e03074fe5327ed8ad47f567296e24e6be68491cc92ceb0896ae9629ac We will perform scheduled maintenance on the Rublon MFA platform on March 19, 2025, at 6:30 AM UTC (2:30 AM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:30:00 -0000 https://status.rublon.com/incident/528179#5e6a260e03074fe5327ed8ad47f567296e24e6be68491cc92ceb0896ae9629ac We will perform scheduled maintenance on the Rublon MFA platform on March 19, 2025, at 6:30 AM UTC (2:30 AM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:30:00 -0000 https://status.rublon.com/incident/528179#5e6a260e03074fe5327ed8ad47f567296e24e6be68491cc92ceb0896ae9629ac We will perform scheduled maintenance on the Rublon MFA platform on March 19, 2025, at 6:30 AM UTC (2:30 AM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:30:00 -0000 https://status.rublon.com/incident/528179#5e6a260e03074fe5327ed8ad47f567296e24e6be68491cc92ceb0896ae9629ac We will perform scheduled maintenance on the Rublon MFA platform on March 19, 2025, at 6:30 AM UTC (2:30 AM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. Scheduled Rublon MFA Maintenance Downtime https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:30:00 -0000 https://status.rublon.com/incident/528179#5e6a260e03074fe5327ed8ad47f567296e24e6be68491cc92ceb0896ae9629ac We will perform scheduled maintenance on the Rublon MFA platform on March 19, 2025, at 6:30 AM UTC (2:30 AM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. Rublon Admin Console not loading properly in North America https://status.rublon.com/incident/525898 Wed, 12 Mar 2025 12:30:00 -0000 https://status.rublon.com/incident/525898#ab641a9fde191279ac47aeb900950abd7b4627877f95f30aa5000f2c72f016e6 We have identified that the earlier issues with the Rublon Admin Console, affecting some users in North America, were due to AWS network problems in that region. We are pleased to inform you that these issues have been resolved, and the Admin Console is now fully operational. Rublon Admin Console not loading properly in North America https://status.rublon.com/incident/525898 Mon, 10 Mar 2025 18:06:00 -0000 https://status.rublon.com/incident/525898#8aae94864bc848727d860ddcce1370072e913ace32997fce0bf6ad7e9ae4727c We’re investigating an issue with the Rublon Admin Console that is impacting some users in North America. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.