Incidents reported on status page for Rublon https://status.rublon.com/ https://d1lppblt9t2x15.cloudfront.net/logos/18608434e9297d40c50d326d786adddb.png https://status.rublon.com/ en https://status.rublon.com/incident/748870 Fri, 31 Oct 2025 10:30:14 -0000 https://status.rublon.com/incident/748870#be5236d1f01233c0d7468da3c6221f1c9a2c479999c5fc9adc18fca1618a0439 SMS Message Delivery recovered. https://status.rublon.com/incident/748870 Fri, 31 Oct 2025 10:00:24 -0000 https://status.rublon.com/incident/748870#d2739b1fa87dbe02ce6585dcb69ffdb4efae045057c796d4fea27d9aef97d3aa SMS Message Delivery is degraded. https://status.rublon.com/incident/748870 Fri, 31 Oct 2025 09:46:10 -0000 https://status.rublon.com/incident/748870#f2d292b3bbc8581a4b283402c3247ba14d410405dbdf37a716dc3811e473d3fb SMS Message Delivery recovered. https://status.rublon.com/incident/748870 Wed, 29 Oct 2025 22:02:49 -0000 https://status.rublon.com/incident/748870#1fd28df012cd62c4853cce9a9f9452f618c86680bfe14b123b71d137eb8dafb3 SMS Message Delivery is degraded. https://status.rublon.com/incident/748870 Wed, 29 Oct 2025 20:13:35 -0000 https://status.rublon.com/incident/748870#de7c3bc5494a2cf75720b3b8c02bef2421516ef91c03eed5f943a90807dcebc1 SMS Message Delivery recovered. https://status.rublon.com/incident/748870 Wed, 29 Oct 2025 18:46:02 -0000 https://status.rublon.com/incident/748870#defdf575450b77076d7ef05d09c653d6c0d8f5f197196895934f5e575f1aed10 SMS Message Delivery is degraded. https://status.rublon.com/incident/748870 Wed, 29 Oct 2025 17:42:38 -0000 https://status.rublon.com/incident/748870#9d358d424af5c4d5526541117d32697fc43f5a4aee26cac29dcff10c4ca66a83 SMS Message Delivery recovered. https://status.rublon.com/incident/748870 Wed, 29 Oct 2025 16:42:09 -0000 https://status.rublon.com/incident/748870#2078e03819a8bcec4787739c53e0f7ae748896cdb8af2918cfc35cc2af834438 SMS Message Delivery is degraded. https://status.rublon.com/incident/748870 Wed, 29 Oct 2025 10:40:27 -0000 https://status.rublon.com/incident/748870#1954ce7befd0901f803518dcc76a9c36a5909f407d0710e9e7bb05a84697bcb7 SMS Message Delivery recovered. https://status.rublon.com/incident/748870 Wed, 29 Oct 2025 09:17:24 -0000 https://status.rublon.com/incident/748870#b13aa9438d9b0a5a741a9827df4219198cc60a7ef77c6a58c26292b9c2c8dbc8 SMS Message Delivery is degraded. https://status.rublon.com/incident/748870 Wed, 29 Oct 2025 08:33:05 -0000 https://status.rublon.com/incident/748870#2755bc5b83e4ef6dfb6a369afb71958687b7262da5d25fd3bdfbba72cd8281a2 SMS Message Delivery recovered. https://status.rublon.com/incident/748870 Wed, 29 Oct 2025 06:29:06 -0000 https://status.rublon.com/incident/748870#c6cf18a7d2ab69b1e3dff2d7165b40d419fe23de21d97bfe64911727a586053a SMS Message Delivery is degraded. https://status.rublon.com/incident/748870 Wed, 29 Oct 2025 02:44:05 -0000 https://status.rublon.com/incident/748870#0f81e0b40af8fafc83029e1f12dd8310d9f3b8d1fef6c25019c774b32814091e SMS Message Delivery recovered. https://status.rublon.com/incident/748870 Wed, 22 Oct 2025 00:46:24 -0000 https://status.rublon.com/incident/748870#9d92a05bcb45ac260235494a121d00b7692253585043707794dab0bce149c38e SMS Message Delivery is degraded. https://status.rublon.com/incident/747428 Tue, 21 Oct 2025 23:46:28 -0000 https://status.rublon.com/incident/747428#4cfa5c3c5d503c8372fe54ece5042fcbcaa85844f6f0bc509b82da442a268cf5 SMS Message Delivery recovered. https://status.rublon.com/incident/747428 Tue, 21 Oct 2025 05:06:11 -0000 https://status.rublon.com/incident/747428#781d78a912c2cbb39813559cc598c2719c448496c7b6d83820ccbb877b8c16fb SMS Message Delivery is degraded. https://status.rublon.com/incident/747428 Tue, 21 Oct 2025 03:05:00 -0000 https://status.rublon.com/incident/747428#4bedc88f565074550c5bb7212a88b495af98b2ede91b2527bda4191bc1920ffe SMS Message Delivery recovered. https://status.rublon.com/incident/747428 Mon, 20 Oct 2025 19:56:25 -0000 https://status.rublon.com/incident/747428#ed9c9597b47d1d3fb28927ac5790dca8481efed4bcdf32a30b6de68ed9daad39 SMS Message Delivery is degraded. https://status.rublon.com/incident/747428 Mon, 20 Oct 2025 17:37:54 -0000 https://status.rublon.com/incident/747428#6a2b855679dc7f012b4f426fe1eb7abece12d87cbf24e265fe0a2193512a232d SMS Message Delivery recovered. https://status.rublon.com/incident/747428 Mon, 20 Oct 2025 15:21:22 -0000 https://status.rublon.com/incident/747428#d585e47725e70c449a6675a2bf46d777902118f5a9c30fd2ceac38d3a4291d35 SMS Message Delivery is degraded. https://status.rublon.com/incident/747069 Mon, 20 Oct 2025 10:23:00 -0000 https://status.rublon.com/incident/747069#dcf8be7e750fc9a10a15287c81c40ffaa2be8484cff2ae4bcdabe639e4263a01 We have confirmed that the recent degradation impacting the following service component(s): Phone Call Delivery, SMS Message Delivery was caused by an infrastructure issue within AWS. Our engineering team has confirmed that the dependency has now returned to normal operation and full service functionality has been restored. We apologize for any inconvenience this disruption may have caused, and thank you for your continued support as we strive to maintain the highest standards of service reliability. https://status.rublon.com/incident/747069 Mon, 20 Oct 2025 10:23:00 -0000 https://status.rublon.com/incident/747069#dcf8be7e750fc9a10a15287c81c40ffaa2be8484cff2ae4bcdabe639e4263a01 We have confirmed that the recent degradation impacting the following service component(s): Phone Call Delivery, SMS Message Delivery was caused by an infrastructure issue within AWS. Our engineering team has confirmed that the dependency has now returned to normal operation and full service functionality has been restored. We apologize for any inconvenience this disruption may have caused, and thank you for your continued support as we strive to maintain the highest standards of service reliability. https://status.rublon.com/incident/747069 Mon, 20 Oct 2025 09:03:00 -0000 https://status.rublon.com/incident/747069#d971bf2d8cb44f2c9642c1dc9d47d1715d0ecdefd550f8b1be9d619500e9cafc We have detected a degradation affecting the following service component(s): Phone Call Delivery, SMS Message Delivery. User reports indicate issues in the Amazon Web Services (AWS) – US-East-1 region that are impacting Rublon MFA’s SMS Passcode, SMS Link and Phone Call authentication methods, as well as phone number enrollment. At this time, the root cause lies within AWS’s infrastructure, and our systems are dependent on their resolution. Our team is monitoring the situation closely and awaiting updates from AWS. We will communicate further as soon as more information becomes available. Thank you for your patience and understanding during this service disruption. https://status.rublon.com/incident/747069 Mon, 20 Oct 2025 09:03:00 -0000 https://status.rublon.com/incident/747069#d971bf2d8cb44f2c9642c1dc9d47d1715d0ecdefd550f8b1be9d619500e9cafc We have detected a degradation affecting the following service component(s): Phone Call Delivery, SMS Message Delivery. User reports indicate issues in the Amazon Web Services (AWS) – US-East-1 region that are impacting Rublon MFA’s SMS Passcode, SMS Link and Phone Call authentication methods, as well as phone number enrollment. At this time, the root cause lies within AWS’s infrastructure, and our systems are dependent on their resolution. Our team is monitoring the situation closely and awaiting updates from AWS. We will communicate further as soon as more information becomes available. Thank you for your patience and understanding during this service disruption. https://status.rublon.com/incident/740767 Fri, 10 Oct 2025 07:16:53 -0000 https://status.rublon.com/incident/740767#f684cfd05ea016672aba7f882ecd9b0c1a0ba2ab4253c8e3a1424b031ea3545b Email Delivery recovered. https://status.rublon.com/incident/740767 Thu, 09 Oct 2025 18:21:14 -0000 https://status.rublon.com/incident/740767#cdc17408e40235e305e2e5894327d5ce37b6ff44515b411809a61202503eb2f1 Email Delivery is degraded. https://status.rublon.com/incident/732512 Fri, 26 Sep 2025 01:00:37 -0000 https://status.rublon.com/incident/732512#e69ba7d4503a623303f476e032c3b0482b70134d4f6e7897dccf97968af49d60 Rublon API recovered. https://status.rublon.com/incident/732512 Fri, 26 Sep 2025 00:59:37 -0000 https://status.rublon.com/incident/732512#9a6f5d8d711833f2e0723b6ab9bd7801606f67dd47e97119024b05148f6852da Rublon API is degraded. https://status.rublon.com/incident/719203 Mon, 15 Sep 2025 07:46:52 -0000 https://status.rublon.com/incident/719203#9d72b97e7604335f053a595a5c5ee74f0db9c628c86a348dd865c4fd73b5b329 Email Delivery recovered. https://status.rublon.com/incident/719203 Fri, 05 Sep 2025 23:19:10 -0000 https://status.rublon.com/incident/719203#38e93fabb9f8ee41508280605f6da78f7493e114f80f05ad63f1269d264f3059 Email Delivery is degraded. https://status.rublon.com/incident/714930 Mon, 01 Sep 2025 08:27:05 -0000 https://status.rublon.com/incident/714930#a632718a631912e37f519440228a1438e460eef11877011806debfb8e4cfbc73 Email Delivery recovered. https://status.rublon.com/incident/714930 Fri, 29 Aug 2025 15:19:05 -0000 https://status.rublon.com/incident/714930#63a08af0644cf6ba87cbf4ab9b91b77409a5af9cbb731530aa06f53b48d6ed72 Email Delivery is degraded. https://status.rublon.com/incident/710263 Fri, 22 Aug 2025 00:30:32 -0000 https://status.rublon.com/incident/710263#1bbae7744a06bf3d5de03d8182d36e337788e7cd316e45dadd23d095b97c1ff4 Rublon Websockets recovered. https://status.rublon.com/incident/710263 Fri, 22 Aug 2025 00:26:34 -0000 https://status.rublon.com/incident/710263#c6bcb07421c6c374041fa99902bc643fc0165565be3a618f61144d28c8b904cb Rublon Websockets is degraded. https://status.rublon.com/incident/710263 Fri, 22 Aug 2025 00:25:34 -0000 https://status.rublon.com/incident/710263#568514b7e0394052688799553f9dd23cd6c8d77eddb467b22435a0adb35cdc28 Rublon API recovered. https://status.rublon.com/incident/710263 Fri, 22 Aug 2025 00:24:25 -0000 https://status.rublon.com/incident/710263#4ea39a16ed5feb654d0b7c58367d32d59e34f843115495500161aa9442a5130f Rublon API is degraded. https://status.rublon.com/incident/703465 Sat, 09 Aug 2025 20:04:45 -0000 https://status.rublon.com/incident/703465#e82a0efa6dbd003ad201d5c446407826f4896b279b60e5c376b2da341e94f555 Rublon API recovered. https://status.rublon.com/incident/703465 Sat, 09 Aug 2025 20:03:51 -0000 https://status.rublon.com/incident/703465#56074a41a232b4c44cff7e2936039b0b5f29298b3ea001b0f39e96a939546cce Rublon API is degraded. https://status.rublon.com/incident/625372 Thu, 24 Jul 2025 22:38:53 -0000 https://status.rublon.com/incident/625372#5a2b62f4d351aa8c5ffad9cd16fdc4cc6129051387b0d5990e6b97a5c02606a8 Rublon API recovered. https://status.rublon.com/incident/625372 Thu, 24 Jul 2025 22:37:53 -0000 https://status.rublon.com/incident/625372#6d82f918f2a2aaf56b462db3e1ee77c3e416790379f4b152f8a50385566b3cc5 Rublon API is degraded. https://status.rublon.com/incident/595725 Mon, 02 Jun 2025 18:19:58 -0000 https://status.rublon.com/incident/595725#045bf25cf6c0e6d844e9c1f765ada0e8ef721d50c026db79a24a4438799ad82c Rublon Support Portal recovered. https://status.rublon.com/incident/595725 Mon, 02 Jun 2025 18:15:54 -0000 https://status.rublon.com/incident/595725#1f9109f499b44a0103283508e9c98534d0603d4448aa87082206a364b2be2c90 Rublon Support Portal is degraded. https://status.rublon.com/incident/576142 Thu, 22 May 2025 23:00:26 -0000 https://status.rublon.com/incident/576142#581fdc463fb1fdf900e996f085d25718565711073b320c56f13b56154ddfd9d9 Rublon API recovered. https://status.rublon.com/incident/576142 Thu, 22 May 2025 22:58:23 -0000 https://status.rublon.com/incident/576142#93b4dd1cdff4430961f727ece4a5262a354f6c5bd872f424f75f17f90fd8dab1 Rublon API is degraded. https://status.rublon.com/incident/576142 Thu, 22 May 2025 22:47:17 -0000 https://status.rublon.com/incident/576142#286da9b04a6aaafa7a0f5bbce56eb4ad721142d0c37ed6734ee23f549030d04e Rublon Websockets recovered. https://status.rublon.com/incident/576142 Thu, 22 May 2025 22:43:26 -0000 https://status.rublon.com/incident/576142#ce360688c67781ed9a1d6940e7f8a260783490b91f94a3afc2e6bf6184288ffc Rublon Websockets is degraded. https://status.rublon.com/incident/555041 Sat, 03 May 2025 19:22:56 -0000 https://status.rublon.com/incident/555041#57d93f328dbd41b8fc57a5cd1717495b6b72af5495b0fc69534c9c3fa173c10b Email Delivery recovered. https://status.rublon.com/incident/555041 Thu, 01 May 2025 16:54:55 -0000 https://status.rublon.com/incident/555041#48eb395dc53afacb72080a05faf85e8edf7dd9b7c2c0e54f252586d91ab6e66c Email Delivery is degraded. https://status.rublon.com/incident/537212 Mon, 31 Mar 2025 08:39:00 -0000 https://status.rublon.com/incident/537212#4429454fe0b8a39b39410f7f1beb1851b3977b0c6289ac4ce68e297379f38a0f We have identified that the earlier issues with the Dashboard tab in the Rublon Admin Console, were due to the change from winter to summer time. We are pleased to inform you that these issues have been resolved, and the Admin Console is now fully operational. https://status.rublon.com/incident/537212 Mon, 31 Mar 2025 06:40:00 -0000 https://status.rublon.com/incident/537212#22479fd3ede911f88142287f0e8438b7fb891fe416672da4bbd095052a4e091c We’re investigating an issue with the Rublon Admin Console that is impacting the Dashboard tab. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. https://status.rublon.com/incident/535959 Thu, 27 Mar 2025 23:26:00 -0000 https://status.rublon.com/incident/535959#503cc84b53337cdb2d286cded8df089a7f1a876e082125b2ff06e3d9573c9d15 Maintenance completed https://status.rublon.com/incident/535959 Thu, 27 Mar 2025 23:25:00 -0000 https://status.rublon.com/incident/535959#f61fe18ca368793d87a05b714a1ceea15ede03cb2948dde9f52a220382500e36 We will perform scheduled maintenance on the Rublon MFA platform on March 28, 2025, at 11:25 PM UTC (07:25 PM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:31:00 -0000 https://status.rublon.com/incident/528179#8de31ec27b32875e434c56d70f1d25f96fb9b8f1e40ca382e7447274a5cb9ca0 Maintenance completed https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:31:00 -0000 https://status.rublon.com/incident/528179#8de31ec27b32875e434c56d70f1d25f96fb9b8f1e40ca382e7447274a5cb9ca0 Maintenance completed https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:31:00 -0000 https://status.rublon.com/incident/528179#8de31ec27b32875e434c56d70f1d25f96fb9b8f1e40ca382e7447274a5cb9ca0 Maintenance completed https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:31:00 -0000 https://status.rublon.com/incident/528179#8de31ec27b32875e434c56d70f1d25f96fb9b8f1e40ca382e7447274a5cb9ca0 Maintenance completed https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:31:00 -0000 https://status.rublon.com/incident/528179#8de31ec27b32875e434c56d70f1d25f96fb9b8f1e40ca382e7447274a5cb9ca0 Maintenance completed https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:30:00 -0000 https://status.rublon.com/incident/528179#5e6a260e03074fe5327ed8ad47f567296e24e6be68491cc92ceb0896ae9629ac We will perform scheduled maintenance on the Rublon MFA platform on March 19, 2025, at 6:30 AM UTC (2:30 AM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:30:00 -0000 https://status.rublon.com/incident/528179#5e6a260e03074fe5327ed8ad47f567296e24e6be68491cc92ceb0896ae9629ac We will perform scheduled maintenance on the Rublon MFA platform on March 19, 2025, at 6:30 AM UTC (2:30 AM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:30:00 -0000 https://status.rublon.com/incident/528179#5e6a260e03074fe5327ed8ad47f567296e24e6be68491cc92ceb0896ae9629ac We will perform scheduled maintenance on the Rublon MFA platform on March 19, 2025, at 6:30 AM UTC (2:30 AM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:30:00 -0000 https://status.rublon.com/incident/528179#5e6a260e03074fe5327ed8ad47f567296e24e6be68491cc92ceb0896ae9629ac We will perform scheduled maintenance on the Rublon MFA platform on March 19, 2025, at 6:30 AM UTC (2:30 AM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. https://status.rublon.com/incident/528179 Wed, 19 Mar 2025 06:30:00 -0000 https://status.rublon.com/incident/528179#5e6a260e03074fe5327ed8ad47f567296e24e6be68491cc92ceb0896ae9629ac We will perform scheduled maintenance on the Rublon MFA platform on March 19, 2025, at 6:30 AM UTC (2:30 AM EDT). The Rublon API, Rublon Admin Console, and the ability to complete Rublon MFA will be unavailable for approximately one minute. Please notify your employees about this brief downtime if you plan to use the Rublon MFA platform at that time. If uninterrupted access at all times is critical for your organization, you may consider temporarily setting your Rublon connectors to Fail Mode = Bypass at least one hour before the maintenance begins. This configuration will enable uninterrupted login access during the maintenance window. For detailed instructions on how to configure Fail Mode, refer to our Rublon Help article: https://help.rublon.com/en/support/solutions/articles/1000315762 If you have any questions or issues, please contact Rublon Support at https://rublon.com/support/. https://status.rublon.com/incident/525898 Wed, 12 Mar 2025 12:30:00 -0000 https://status.rublon.com/incident/525898#ab641a9fde191279ac47aeb900950abd7b4627877f95f30aa5000f2c72f016e6 We have identified that the earlier issues with the Rublon Admin Console, affecting some users in North America, were due to AWS network problems in that region. We are pleased to inform you that these issues have been resolved, and the Admin Console is now fully operational. https://status.rublon.com/incident/525898 Mon, 10 Mar 2025 18:06:00 -0000 https://status.rublon.com/incident/525898#8aae94864bc848727d860ddcce1370072e913ace32997fce0bf6ad7e9ae4727c We’re investigating an issue with the Rublon Admin Console that is impacting some users in North America. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.